So after visiting multiple review websites and reading through hundreds of reviews I found this one www.paylessmoke.com to seem pretty consistently positive. I first sent an email asking for their cheapest cigarettes which they promptly replied to (that was a good sign off the bat) and informed me that the Best Man brand was priced at $17.99 a carton, I then called them asking about the process, which the individual that I spoke to was more than happy to help me out with. I tried to get as much information as possible and here's a little snippet of that Q and A session (were CS is customer service)
Me-So what are the cheapest cigarettes you carry?
CS-We carry many different brands of affordable cigarettes sir, but our most affordable would be the Best Man brand that we sell: the single carton package for $17.99, but if you purchase a six carton package the price per carton drops down to $15.66.
Me-Wow! that's a really nice price, does it compare to anything a little bit more well known?
CS-Well sir some of our customers compare them to Basic brand cigarettes and some to the Seneca brand, generally they're comparable to higher quality generic brands.
Me-So how do you guys charge me?
CS-We only use electronic check as a measure against fraud
Me-What do mean a measure against fraud?
CS-Well sir to use an electronic check fraudulently the person using it must duplicate multiple information exactly, such as shipping address the multiple numbers that pertaining to the check, even if the name is misspelled the bank will not allow the charge to go through.
Well that's reassuring I thought. I was pretty well covered information wise at this point and then I remembered:
Me-How long will it take for me to receive the cigarettes
CS-It usually take between ten to twenty-one working days depending on your local postal service.
OK so the shipping time wasn't great but the price definatley came as a counterweight to the delivery period. As the person I spoke to mentioned, the charged showed up on my bank statement in a few days and then the waiting game began. Surprisingly the waiting period wasn't as long as it sounded when the customer service agent said it. I was pleasantly surprised that the package was sent registered mail (which was mentioned during our conversation but forgot about it) my postal worker brought me the package I signed for it and ran inside like a five year old on Christmas morning. I opened up the package and took out the carton of cigarettes.
Something noteworthy here is that a few day after I received my cigarettes a customer service agent contacted me to see if I had received everything alright, if I had tried the cigarettes and enjoyed them, I informed him that I received everything fine and that I was surprised by the quality of the Best Mans. The customer service agent also informed me of the current offers running on the website which I really appreciated.
My next blog will be a concise review of the Best Man cigarettes. Stay tuned for further reviews and experiences.
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